Data Protection Philippines Updated 2025

3jili Privacy Policy – Your Data, Handled Right

This Privacy Policy explains what personal information 3jili collects, how we use it, who we share it with, and how we keep it secure. It applies to all players registered on the 3jili platform in the Philippines. By creating an account and using our services, you agree to the practices described here. If you have any questions, you can reach us at [email protected].

What We Collect and How We Use It

Information We Collect
  • When you register, we collect your name, email address, mobile number, date of birth, and preferred payment details.
  • We also collect technical data such as your IP address, device type, browser version, and session activity logs.
  • Any documents you submit for identity verification — such as a government-issued ID — are stored securely and used only for compliance purposes.
  • Transactional data including deposits, withdrawals, and bonus usage is recorded and linked to your account.
  • We do not collect sensitive financial account numbers in full; payment processors handle transaction security on our behalf.
How We Use Your Data
  • Your personal information is used to create and manage your 3jili account, verify your identity, and process deposits and withdrawals.
  • We use your data to provide personalised platform experiences, including relevant game recommendations and applicable bonus offers.
  • Technical and session data helps us detect unusual activity, prevent fraud, and maintain the security of your account.
  • We may use your email or mobile number to send transactional notifications such as deposit confirmations and account alerts.
  • Marketing communications are optional — you can opt out at any time through your account settings or by contacting [email protected].
Who We Share It With
  • 3jili does notsell, rent, or trade your personal data to third parties for commercial purposes under any circumstances.
  • Your data may be shared with licensed payment processors and banking partners solely to facilitate deposits and withdrawals on the platform.
  • Regulatory bodies and government agencies in the Philippines may receive your data when required by law or in response to a lawful request.
  • Third-party service providers who assist with platform operations — such as fraud detection tools — are bound by strict data processing agreements.
  • Any third party that handles your data on our behalf is prohibited from using it for their own marketing or independent purposes.
How We Keep It Secure
  • All data transmitted between your device and 3jili is protected using industry-standard SSL/TLS encryption, preventing interception by third parties.
  • Account access is protected by password authentication, and we strongly encourage players to use a unique, strong password for their 3jili account.
  • Our internal systems follow strict access control policies — only authorised personnel with a legitimate need can access personal account data.
  • We conduct periodic security reviews and apply updates to our infrastructure to address emerging threats and vulnerabilities.
  • In the event of a data breach that affects your personal information, we will notify affected players and relevant authorities in accordance with applicable Philippine regulations.
Your Rights as a Player
  • You have the right to request a copy of the personal data 3jili holds about you at any time by contacting [email protected].
  • If any of your personal information is inaccurate or out of date, you can request a correction and we will update our records promptly.
  • You may request deletion of your personal data, subject to any legal retention obligations that require us to keep certain records.
  • You have the right to withdraw consent for marketing communications at any time, without affecting your ability to use the platform.
  • If you believe your data rights have been violated, you may file a complaint with the relevant data protection authority in the Philippines.
Cookies & Tracking
  • 3jili uses cookies and similar technologies to maintain your session, remember your preferences, and improve overall platform performance.
  • Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your experience.
  • Analytics cookies help us understand how players navigate the platform so we can improve features and content — these can be opted out of.
  • We do not use third-party advertising cookies or allow external ad networks to track your activity across other websites.
  • You can manage cookie preferences through your browser settings. Note that disabling essential cookies may limit access to certain platform features.

Common Privacy Questions

Quick answers to what Philippine players ask most about how 3jili handles personal data.

3jili retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations. Certain records — such as transaction histories and identity verification documents — may be kept for a minimum period to comply with financial and gaming regulatory requirements. Once the required retention period has passed and there is no ongoing legal obligation, your data will be securely deleted or anonymised. If you close your account, we will inform you of the applicable retention period for your specific data at the time of closure. For further details, you can contact our support team at [email protected].

Yes — you can request account closure and data deletion by emailing [email protected]. Once we receive your request, we will process it and confirm which data can be deleted immediately and which must be retained for legal compliance purposes. Any real-money balance remaining in your account will be returned via your registered withdrawal method before closure. Please note that data deletion requests are subject to our legal retention obligations, which means some records may be kept even after your account is closed. We aim to handle all such requests within a reasonable timeframe and will keep you informed throughout the process.

No. 3jili does not share, sell, or rent your personal data to advertisers or external marketing companies. Any third parties that handle your data — such as payment processors or fraud prevention services — are contractually restricted to using it only for the specific purpose for which it was shared. We do not allow advertising networks to track your behaviour across our platform or external websites. Our internal marketing communications are limited to relevant updates about your account and optional promotional content you can opt out of at any time. Your privacy is treated as a core part of the 3jili platform experience, not an afterthought.

Yes, this Privacy Policy may be updated from time to time to reflect changes in the law, our platform, or the way we handle data. When we make a material change, we will make reasonable efforts to notify registered players via email ahead of the update taking effect. The most current version of the policy will always be available on this page, with the effective date indicated at the top. Continued use of the 3jili platform after an update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you stay informed about how your data is being handled.

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